Customer Services

Terms and Conditions

Pricing

Products and prices are subject to change. Promotional terms only apply in the period stated for the promotion. Whilst we will endeavour to ensure that prices on the website are accurate, we are not responsible for errors that may occur. If we discover any errors in the price of goods before we accept your order, we will notify you as soon as possible and give you the option to resubmit your order at the correct price or cancel the order. The price of all goods and services advertised are exclusive of any applicable taxes including VAT.

Availability

All product stock or availability information supplied on the website is an estimate only and subject to availability.

Delivery

Charges for delivery are not included in the stated product price.

Ordering

Acknowledgement by us of receipt of an order placed by you does not constitute legal acceptance by Shop Services Interiors/Retail Ltd of your order. All orders are subject to approval by us. When processing your order, the information provided will be subject to credit and fraud prevention checks. For these purposes we may transfer your information to trusted third parties.

Returns and Refunds

If the goods are faulty or damaged, you may contact Shop Services Interiors/Retail Ltd by 12 p.m the next working day after delivery or collection and will be entitled to replacement or a full refund. Items exempt of refund or return include all mannequins. Shop Services Interiors/Retail Ltd reserves the right to reimbursement of the costs of delivery where goods are returned for no cause, as set out above. Products must include all original packaging in the original carton. Incomplete returns will receive a credit reflecting any missing items.

Security

All information you provide to us is stored on our secure servers within the United Kingdom.

Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.